Travel, Transportation & Hospitality

Digitalisation in the travel and transport industry is no longer an ideal plan for the future, it is a real fact, it is forcing these companies to innovate their processes to deliver digital, unforgettable and personalised customer experiences. Likewise, there is a need for developing and implementing solutions focused on cutting down CO2 emissions and thus reducing the impact of climate change.

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Travel and Transportation EMPAUA Salesforce Partner

Getting back to normality

After the health sector, the travel transportation and hospitality industry was one of the industries most affected by COVID-19. The lockdown brought this industry to a virtual standstill worldwide, leaving irreparable consequences for many companies in this sector. Demand is increasing and expectations of travellers and guests are high because, in the end, we all want to be carried away by an unforgettable experience. 



Travel and Transportation EMPAUA Salesforce Partner

Travel, Transportation & Hospitality Industry Challenges:

  • Excellence of customer service across all channels (easy interaction and fast responses) 
  • High expectations regarding the services and experiences provided by travel and transportation companies
  • Protecting people’s identity in the digital world. Transparency in collecting, handling and monitoring consumer data. 
  • Visualise data and operations on a single platform, so that teams are connected in real time.
  • New and smarter ways of working to increase collaboration and productivity - on-site and home office facilities.   
  • Coping with the impact of climate change - more options to reduce carbon footprint.
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Our customers in Travel, Transportation & Hospitality

These are some of the clients we've helped take their businesses to the next level. Learn more about their success stories and connect with us to give you the digital solutions your business needs.

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Why choose EMPAUA?

EMPAUA is a European digital consultancy with offices in Germany, Switzerland, the UK and Spain. EMPAUA leverages the Salesforce platform to help businesses progress to the next level. With over 1300 customer projects completed in just 6 years, EMPAUA offers generalist business process experience, as well as in-depth industry knowledg.

Experience

Having gone through the start-up phase of a company ourselves, we have experienced the problems and challenges that fast-growing companies face first-hand. With a combined total of 100+ years of Salesforce experience, we’ve delivered almost 2 thousand projects.

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Cloud Experts

Our Salesforce expertise is reflected in the quality of our methodology and deployment. We have a team of experienced professionals ready to make your business a success. Our implementation is fast, effective, and reliable because we are a one-stop shop.

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EMPAUA Salesforce Solutions

In-depth Industry Knowledge

We understand the key challenges that each industry faces, and our qualified team is here to tackle them with you.

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Culture

We love how diverse our company is! Our team is composed of 14 nationalities working under the concepts of self-management and is always committed to driving change and making an impact.

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