Salesforce Managed Services

Our Salesforce Managed Services aims to maintain and continuously adapt your Salesforce instance to keep up with your changing business processes while you focus on overall business operations. Your business processes are constantly evolving, and your Salesforce instance needs to mirror and adapt to this. EMPAUA’s Salesforce Managed Services are designed by our Salesforce experts to remove the challenges of maintaining a Salesforce org.

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EMPAUA Salesforce Solution

Ensure that your Salesforce instance is being maintained on a day-to-day basis to reach its optimum potential

  • Our certified administrators, developers, network engineers and data architects will step in to manage your system so you can focus on your business.
  • Whether you need us to look after your system, keep your reports and dashboards up to date or manage your sales data – our experienced team of administrators are here to take the weight off your shoulders and your system to the next level.

EMPAUA Salesforce Solution

Boost your Salesforce efforts with our experts. Our Salesforce Managed Services Features:

Maintain and continuously adapt your Salesforce instance to keep up with your changing business processes, while looking after your overall business operations. We understand where your focus needs to be, so, we’ll do the rest. 

  • Salesforce Configuration
  • Salesforce Consultancy
  • Salesforce Development
  • Roll Over of Hours
  • Salesforce Training

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“We enjoyed the high level of flexibility, agility, and proactive knowledge sharing of EMPAUA.”

EMPAUA - quotation marks icon
Alexander Gigga, Co-founder and CMO of Lengoo

Our Salesforce solutions enhance the way organisations operate

Why EMPAUA

We have what you need. Our stellar team of consultants, analysts and developers is here to take your business to the next level.

1.3K+
Projects
1.1K+
Customers
4.9
CSAT score
250+
Salesforce Certifications
6
Offices
Unique Approach

EMPAUA's Methodology

1. Discovery

We understand your vision and goals with a comprehensive discovery phase, and aim to embed ourselves in your business.

2. Design

Roadmap of how your Salesforce solution will align with, and optimise your business processes to achieve your short-term and longer-term objectives.

3. Develop

Iterative and continuous development that delivers value quickly, with our approach ensuring quick wins are identified and achieved.

4. Deploy

Our partnership continues post go-live, as we move onto future phases. Constant review of priorities to ensure your Salesforce solution is evolving in line with your vision.

Salesforce Consultancy

Our Process

Salesforce Consulting EMPAUA

Discovery call

Have a first call with our representatives and Salesforce adviser to discuss your business challenge, expectations and goals.
Salesforce Consulting EMPAUA

Workshop

Let's deep-dive into your business needs. We will provide the option to have a workshop, so we can work on a comprehensive statement of work.
Salesforce Consulting EMPAUA

Project Kick-off

Using our Agile methodology approach, we will start your project including a buiding and a testing stage.
Salesforce Consulting EMPAUA

Training

Our team of experts will provide training and successfully work on the roll-out of your projects.
Salesforce Consulting EMPAUA

Adoption

Success! Now you can go live.
Salesforce Implementation

Our Process

Salesforce Consulting EMPAUA

Project kick Off & Requirements gathering

Salesforce Consulting EMPAUA

Configuration & Setup

Salesforce Consulting EMPAUA

Data migration

Salesforce Consulting EMPAUA

User Adoption

Salesforce Consulting EMPAUA

Project management, QA & Deployment

Salesforce Consulting EMPAUA

Post go-live support

Salesforce Managed Services

Methodology

Salesforce Consulting EMPAUA

Review Objectives and Requirements

Salesforce Consulting EMPAUA

Measuring first response SLAs

Salesforce Consulting EMPAUA

Engaging with neccessary skill set, topic expert and confirming requirements

Salesforce Consulting EMPAUA

Best Practice configuration

Salesforce Consulting EMPAUA

Quality Assurance and UAT

Salesforce Consulting EMPAUA

Deployment and post-deployment support

Strong business growth begins with the right partners

Delivering the right support for our clients' success starts with the right partners

Clients are at the heart of our business. We’ve worked with more than 14 unicorns companies in Europe and exciting enterprises from some of the fastest growing industries in the world.

See our partners

Our company

Why choose EMPAUA?

EMPAUA is a European digital consultancy with offices in Germany, Switzerland, the UK and Spain. EMPAUA leverages the Salesforce platform to help businesses progress to the next level. With over 1300 customer projects completed in just 6 years, EMPAUA offers generalist business process experience, as well as in-depth industry knowledg.

Experience

Having gone through the start-up phase of a company ourselves, we have experienced the problems and challenges that fast-growing companies face first-hand. With a combined total of 100+ years of Salesforce experience, we’ve delivered almost 2 thousand projects.

Customers
EMPAUA Salesforce Solutions

Cloud Experts

Our Salesforce expertise is reflected in the quality of our methodology and deployment. We have a team of experienced professionals ready to make your business a success. Our implementation is fast, effective, and reliable because we are a one-stop shop.

Services
EMPAUA Salesforce Solutions

In-depth Industry Knowledge

We understand the key challenges that each industry faces, and our qualified team is here to tackle them with you.

Industries
EMPAUA Salesforce Solutions

Culture

We love how diverse our company is! Our team is composed of 14 nationalities working under the concepts of self-management and is always committed to driving change and making an impact.

About us
EMPAUA Salesforce Solutions
Resources

Managed Services

You focus on your business, we’ll focus on your Salesforce. With our Managed Services package, we’ll take care of your Salesforce Org so you can concentrate solely on your business.

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