Thought leadership from leaders at Empaua.
Salesforce renamed Pardot to Marketing Cloud Account Engagement in April 2022 to better reflect its capabilities and user base. This platform is designed to help marketers understand customer interactions and create highly personalized experiences. The new name also reflects the product's depth, which includes marketing automation, email, social media, and analytics tools. Learn more...
Sales Cloud is a powerful tool from Salesforce that is designed to help businesses better manage their sales processes. With Sales Cloud, businesses can automate their sales processes, manage their leads and opportunities, and get real-time insights into their sales performance.
With the WhatsApp Salesforce integration, businesses can take advantage of features such as automated routing and message templates. The integration also allows for integration with AI-powered chatbots, allowing for personalised and automated responses to customer inquiries. Learn more.
The need to stay agile and competitive in today's market is greater than ever before. With EMPAUA’s Salesforce Managed Services, you can relax knowing your system is running smoothly and securely.
Service Cloud helps to improve the employee experience for agents and field service staff, by eliminating repetitive tasks and managing workload. Get started with Service Cloud today and take your customer service to the next level!